Reputations on the line: How can cruise, ski and airlines reinvent themselves post-Covid to win back consumers

Reputations on the line: How can cruise, ski and airlines reinvent themselves post-Covid to win back consumers

10 Nov 2020, 13:00 - 14:00

WTM Virtual Global Theatre
Language:
English

Cruises are cancelled until 2021. And who would go skiing again after resorts were blamed for spreading the virus in the first place? Meanwhile, two-thirds of the world’s airline fleet is in storage and jobs are being slashed as 95% of passengers have been lost. As we look to 2021, how can these industry pillars salvage their reputations and win back traveller trust?

Contributors

  • Mark Frary

    Moderator

    Co-Founder

    Travel Perspective

    Mark Frary is co-founder of Travel Perspective (www.travelperspective.co.uk), a digital and social media agency helping travel and tourism...

  • Jo Rzymowska

    Speaker

    Vice President & Managing Director, EMEA

    Celebrity Cruises

    Jo Rzymowska joined Celebrity Cruises’ parent company, Royal Caribbean Cruises Ltd (RCL Cruises), in January 2005 as sales and marketing director, UK...

  • Craig Burton

    Speaker

    CEO

    Active Travel Group

    Summary Experienced and entrepreneurial CEO with extensive M&A experience and a demonstrable history of growing value in Private Equity backed travel...

  • Lee Haslett

    Speaker

    Vice President Global Sales

    Virgin Atlantic

    Lee Haslett Vice President Global Sales   Lee Haslett was appointed Vice President of Global Sales in September 2020. Responsible for Virgin...