Luxury travel business success factors in comparison: East meets West

Luxury travel business success factors in comparison: East meets West

6 Nov 2018, 13:30 - 14:30

Asia Inspiration Zone - AS1070

In this session, the most important success factors of luxury travel trade and hotel businesses globally are analysed regarding their relevance for the Asian markets. Based on the outcomes of the latest edition of the sector's leading global industry barometer, the IE & Mastercard Premium Travel Barometer 2018/19, key success factor aspects, challenges, and management solutions for different Asian markets are explored. After a brief presentation of the global Barometer results, a panel of industry experts specialised in Asian luxury travel will discuss the major differences between Western and Eastern approaches and come up with strategic and operational advice for managers of luxury travel firms dealing with Asian clients.


  • Jörn Gieschen


    International Tourism Consultant

    IE Madrid

    Jörn Gieschen is an experienced international tourism consultant from Germany, and since 2015, IE Madrid's Premium & Prestige Business Observatory...

  • Simon Thomas


    International President of The International Executive Committee

    Les Clefs d'Or

    Originally from Wrexham in North Wales, Simon was lured by the bright lights of London and began his hotel career as a pageboy at The Grosvenor House...

  • Ivy Aiwei Jenkins




    Educated in Switzerland with a Bachelor’s degree in International Hotel and Tourism Management, Ivy undertook a graduate training programme with...

  • Erica Giopp


    Chinese Luxury Travel Expert

    Erica has been living and working in both, China and Europe. She served as Marketing Manager at  Voglia d'Italia Tour-环意, a Chinese Company...

  • Roy Graff


    Managing Director - EMEA

    Dragon Trail Interactive

    Roy Graff brings over 20 years of experience working in and with China in the tourism, hospitality, luxury retail and digital marketing sectors. Roy...

  • Antonio Lopez de Avila


    Director of the Travel & Tourism Innovation Initiative

    IE University

    Mr. Lopez de Avila is the Director of Corporate Relations EMEA APAC, professor of Innovation Management, and Director of the Travel & Tourism...

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