Employment and Decent Work

Employment and Decent Work

7 Nov 2018, 14:15 - 15:00

Americas Inspiration Zone - LA360

Tourism and the hospitality industry are often criticised for creating low quality service employment. There are issues of poor wages, modern slavery, excessive hours, poor terms and conditions, lack of union recognition, equal opportunity and high staff turnover. However, there is much good practice in the industry. The tourism and hospitality industries remain remarkably open, many reach GM or Board level having started in entry-level jobs. We don’t talk enough about the progression which advantages so many in the industry. The sector provides entry-level jobs for young people and part-time work for people who, for a variety of reasons, do not want full-time work.


  • Harold Goodwin


    WTM Responsible Tourism Advisor

    Harold is WTM’s Responsible Tourism Advisor, he puts together the flagship Responsible Tourism programme at WTM London which attracts 2000...

  • James Thornton



    Intrepid Group

    Hailing from the UK, James began his career in the lucrative field of investment management before making a career change to join Intrepid Travel’s...

  • Kevin Curran


    Vice Chair

    Unite London Hotel Workers Branch

    Kevin Curran is the Vice-Chair of the London Central Hotel Workers’ branch of Unite the Union. His experience of trade union organising spans over 40...

  • Andreas Walmsley


    Associate Professor

    University of Plymouth

    Dr Andreas Walmsley is Associate Professor at University of Plymouth. Alongside his work in entrepreneurship in tourism Andreas has a keen interest...

  • Madhu Rajesh



    International Tourism Partnership

    Madhu spent the first decade of her career in the hospitality industry - working with Marriott International, Hilton Hotels, Starwood and Emirates...

  • Liutauras Vaitkevicius


    General Manager

    GoodHotel London

    Mostly known simply as "LV", Liutauras Vaitkevicius has been working in the hotel industry ever since his first year at University. Starting as a...

  • Patrick Langmaid



    Mother Ivey's Bay Holiday Park

    Patrick Langmaid joined the family business at Mother Ivey’s Bay Holiday Park near Padstow in 1996, after a brief career as a Chartered Surveyor in...

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