Vincent Fillon - Air France - Contributors - WTM London

Contributor Profile

Vincent Fillon

Job TitleDirector-Mobile Strategy & Development

Company NameAir France


Father of the award-winning Air France chatbot “Louis”, team-captain for the user-acclaimed Air France apps, Vincent made his career leveraging innovative technology to strengthen the relationship between companies and their customers. His track records include debuts as a CRM consultant in the banking industry, deployment of 5000+ laptops for Air France crew, and the launch of paid options and branded fares on, one of the biggest eCommerce player in France.


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