Contributor Profile

Roberto Abbondio

Job TitleManaging Director, New Digital Business

Company NameEurostar International


As Managing Director of New Digital Business, Roberto leads strategic projects to transform Eurostar into an effective digital retailer by engaging the customer with innovative and relevant ancillary propositions, alongside the core rail business. Roberto joined in 2017 from Cathay Pacific where he served as Managing Director of Cathay Pacific Holidays in Hong Kong, leading its transition to a modern digitalised one-stop shop for the airline. Prior to that he was part of the start-up of and he worked for Expedia as Business Development Director for their b2b division, based in Paris. In his early career, after his Political Economics degree at Bocconi in Milan, Roberto covered various roles at British Airways, including country commercial manager Argentina and other revenue management positions in their London headquarters.

Conference Sessions

  • Case Study: Heightening customer experiences through dynamic ancillary packaging

    Tuesday12:30 - 13:006 Nov 2018
    Travel Forward Keynote Theatre

    Customers are putting experience ahead of destination when booking travel. In response, companies can deepen experiences through effective use of data and techn...

    • Language: English

We use cookies to operate this website and to improve its usability. Full details of what cookies are, why we use them and how you can manage them can be found by reading our Privacy & Cookies page. Please note that by using this site you are consenting to the use of cookies.