eTourism: Disrupting innovations create opportunities and challenges the tourism and hospitality industry

eTourism: Disrupting innovations create opportunities and challenges the tourism and hospitality industry

7 Nov 2016, 10:30 - 12:15

WTM Inspire Theatre - EU475

Language:
English

Disrupting innovations generate significant market structure changes, modifying the operating practices, industry structure and dominant logic. This structural change is affecting the organizational networks and the services tourism players are supposed to use to perform well in markets. Both opportunities and challenges emerge for the whole tourism and hospitality industry. Relationships between players change as their respective roles change; this is driven by e-commerce / e-business and disruptive innovation. For instance hotels, thanks to e-business technological platforms, can now use algorithms to set yield and revenue management strategies, monitor competition in real time and allow consumers to use mobile devices to access several services. In the tourism industry, many innovations have been initiated from companies in the information technology sector. Generally, Information technology is revolutionizing products, services and markets.

View this session: http://bit.ly/2gnwCkJ 

Moderator:

Professor Dimitrios Buhalis, Director of the eTourism Lab, Bournemouth University

 

Speakers:

Kevin May Tnooz.com 

Terri Scriven Google.com

Mario Hardy Pacific Asia Tourism Association PATA, Thailand 

Professor Sarote Phornprapha, Dusit Thani College, Thailand

Manolis Psaros TOPOSOPHY, Greece 

Nathaniel Green, DUETTO Research, USA

Richard Hatter Hotel Icon, Hong Kong 

Andy Owen-Jones, BD4Travel, Germany 

Merilee Karr, UnderTheDoormat, UK 

Jason Bryant, Nor1, USA

Jane Lewis JLC, UK 

 

More information regarding this seminar can be found here. 

 

Contributors

  • Professor Dimitrios Buhalis

    Speaker

    Strategic Management and Marketing Expert

    Professor Dimitrios Buhalis is a Strategic Management and Marketing expert with specialisation in Information Communication Technology applications...

Sponsors

Organised by International Federation for IT and Travel & Tourism

in association with eTourism Lab, Bournemouth University

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